ACG365 Privacy Policy — Your Data Is Completely Safe With Us

When you use acg365.best, you have the right to know where the information you provide — your name, mobile number, payment details, or usage habits — actually goes. This Privacy Policy acg365 We have tried to be completely transparent about that.

We believe data privacy is not a burden — it is a fundamental right of every user. That is why acg365 has written this policy in plain, straightforward language, free from legal jargon.

Acg365 only collects information that is necessary to provide services, ensure security, and meet legal obligations. Requesting unnecessary or excessive data goes against our policy.

Sensitive information such as religion, political views, or medical history is never collected by acg365 — now or in the future.

Every piece of information acg365 collects is used for a specific purpose. No data is used beyond its intended purpose.

Acg365 never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Provider: Information necessary to process transactions via bKash, Nagad, Rocket, or your bank is shared with the relevant provider — solely for the purpose of completing that transaction.
• Technology Partners: Cloud hosting and cybersecurity providers may access data in a limited, encrypted form — and they are bound by confidentiality agreements.
• Law Enforcement Authorities: Under a court order or legal obligation, certain information may be required to be disclosed to the relevant authorities.
• Identity Verification Service: During the KYC process, your details may be cross-checked with government-approved verification services.

Cookies and similar technologies are used on the acg365 website and app. These help enhance your experience and ensure the platform functions properly.

You can disable cookies in your browser settings — however, this may cause some features to stop working properly, such as staying logged in.

Acg365 protects your data to the highest industry standards. The following measures work together to form a robust security framework:

In the event of a data breach, acg365 will notify affected members within 72 hours and take immediate action.

You have the following rights regarding your data on acg365, and each of them can be exercised:

Acg365 does not retain data longer than necessary. Each category of data has a defined retention period:

• Account Information: Retained while your account is active. After closure, kept for a maximum of 5 years due to financial and legal obligations.
• Transaction History: 7 years — as required by tax and financial regulatory authorities.
• KYC Documents: 5 years after account closure — in compliance with international standards.
• Support Conversations: 2 years — for quality improvement and dispute resolution.
• Login & Activity Logs: 1 year — retained for security analysis purposes.
• Cookie Data: Between 7 days and 2 years, depending on the type.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.

Acg365 is a platform strictly operated for users aged 18 and above. No one under the age of 18 is permitted to register or use the service.

Acg365 never knowingly collects information from minors. If you believe such information has been collected, please contact support@acg365.best and the data will be deleted immediately, with the account closed.

Acg365 reserves the right to update this privacy policy as needed. Changes may occur due to service improvements, new legal requirements, or technological updates.

For major changes, registered users will be notified by email at least 14 days in advance. Minor updates will be reflected on this page, with the "Last Updated" date revised accordingly. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please contact the acg365 data protection team:

Many people treat a privacy policy page as just a formality — something to skip and hit "Agree" on. But acg365 We want you to genuinely understand what happens with your data — because it belongs to you, not us.

When you register with acg365, you provide your name, mobile number, and national ID details. The reason we collect this is straightforward — we need to confirm who you are, so no one else can open an account in your name and your money stays safe. KYC verification is ultimately there to protect you.

Payment information is handled a little differently. When you transact via bKash or Nagad, only the details necessary for that specific transaction are shared with bKash or Nagad — not your full payment history. acg365 never has access to your mobile banking PIN or password, and we have no interest in it.

Many users have questions about browsing data and cookies. acg365 uses cookies for two main reasons — first, to keep you logged in when you refresh a page; second, to understand which features are used most so we can improve the app. There are no third-party advertising tracking cookies on acg365.

Selling user data is something we simply do not do. Some platforms monetize their users by selling personal information to advertising companies — acg365 does not operate that way. Our revenue comes from the services we provide, not from trading data. Your information is never a product for sale.

We believe in being upfront about data deletion requests. Not all data can be removed on demand — financial transaction records must be retained for a set period as required by law. But what acg365 can do, it does: removing you from marketing lists, deleting non-essential data, and clearing your information as quickly as possible after account closure.

It's also important to know how acg365 responds in the event of a security breach. If there is any reason to suspect that data has been compromised, affected members will be notified by email and SMS within 72 hours. We will be fully transparent about what data was affected, what risks exist, and what steps have been taken. This openness is what sets acg365 apart.

One final note — privacy protection is an ongoing commitment. Technology evolves, risks change, and laws are updated. acg365 commits to updating its privacy policy in line with every such change and keeping members informed. Earning and maintaining your trust is our greatest responsibility.